PRIVACY POLICY

Last Revised June 30, 2022

FACTS WHAT DOES Otter Lending, Inc. DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Consumers have the right to limit some but not all sharing. This notice tells you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number and checking account information
  • Payment history and income
  • Employment information

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reason Otter Lending, Inc. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Otter Lending, Inc. share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES No
For our marketing purposes to offer our products and services to you YES No
For joint marketing with other financial companies NO WE DO NOT SHARE
For our affiliates’ everyday business purposes–information about your transactions and experiences YES No
For our affiliates’ everyday business purposes–information about your creditworthiness YES YES
For our affiliates to market to you YES YES
For nonaffiliates to market to you YES YES
To limit our sharing
  • Call 888-290-1503 - our menu will prompt you through your choices or
  • Visit us on the web at www.otterlending.com
  • Contact us via email at support@otterlending.com
Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we can share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 888-290-1503, email support@otterlending.com, or go to www.otterlending.com.
WHO WE ARE
Who is providing this notice? Otter Lending, Inc.; an economic arm and instrumentality of a Native American Indian Tribe.
WHAT WE DO
How does Otter Lending, Inc. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures. These measures include computer safeguards and secured files and buildings.
How does Otter Lending, Inc. collect my personal information?

We collect your personal information, for example, when you

  • Apply for a loan
  • Give us your income information
  • Tell us where to send the money
  • Provide account information
  • Provide employment information
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

You have the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions:
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include other business entities of the Tribe.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include service providers and data processors.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Otter Lending, Inc. does not jointly market.

We verify applicants' credit information using national databases. You can complete the loan process by creating an account and submitting your application online.

**Otter Lending, Inc.’s loans are usually funded by Automated Clearing House (ACH) electronic crediting directly to your bank account. ACH transfers that are completed by 2:00 pm CST will usually be available the next business day. Unavoidable delays that occur as a result of bank holidays, the processing schedule of your individual bank, inadvertent processing errors, "acts of God", and/or "acts of terror " may extend the time for the deposit and may cause a change in the Disbursement Date.

Otter Lending, Inc. is a Native American business owned and operated by the Tribe, a federally recognized sovereign Indian nation (the "Tribe") that adheres to federal consumer financial protection laws and operates within the boundaries of the Tribe's reservation. Otter Lending, Inc. abides by all applicable federal laws, regulations, and tribal law as established by the Tribe.

This is an expensive form of borrowing. Otter Lending, Inc. Installment Loans are designed to assist you in meeting your short-term borrowing needs and are not intended to be a long term financial solution. Otter Lending, Inc. never charges any prepayment penalties on partial or complete repayments. Prompt repayment of your loan will reduce the costs associated with borrowing and is strongly recommended by Otter Lending, Inc..

Credit products obtained through this website are not available to residents of all states and state availability may change from time to time without notice. Currently, residents of Alabama, Arkansas, Connecticut, Georgia, Illinois, Indiana, Maine, Maryland, Massachusetts, Minnesota, New York, North Carolina, Pennsylvania, South Carolina, Vermont, Virginia, West Virginia, Wisconsin, District of Columbia and New Jersey are not eligible for a loan from Otter Lending, Inc.